Last updated: September 2026
This policy explains what information 10x Property Services collects when you visit this website or request our lawn care, landscaping, hardscape, tree removal, tree trimming, stump grinding, land clearing or snow plowing services, and how we use it.
When you request a quote or contact us, including through the forms on this site, we collect information like your name, phone number, email, property address and details about the project or service you're asking about, along with any photos you choose to share. Like most websites, we also collect basic usage data (pages viewed, browser type, approximate location) through standard analytics and cookies.
We use this information to prepare estimates, schedule and perform work, send appointment or dispatch updates, respond to your questions, and improve this website. We do not sell or rent your personal information to third parties.
If you provide a mobile number and opt in to text updates, we'll use it only for service-related messages such as appointment reminders or storm/snow dispatch notices. Message and data rates may apply, and you can opt out at any time by replying STOP or emailing 10xservicesny@gmail.com. Mobile opt-in information is never shared with third parties for their own marketing purposes.
We share information only with the vendors that help us run our business, for example our scheduling and CRM provider, and only so they can perform those services on our behalf. We do not share your information for unrelated marketing purposes.
Quote and contact forms on this site are transmitted securely, and we use reasonable, industry-standard measures to protect the information you share with us. No method of transmission or storage over the internet is completely secure, so we can't guarantee absolute security.
You can ask us to update, correct or delete your personal information, or opt out of text and email communications, at any time by emailing 10xservicesny@gmail.com. Declining non-essential cookies on this site will not affect your ability to request a quote or reach us. Service records for completed work are retained as required for warranty and tax purposes.
Our site may link to third-party pages, such as review platforms or social media. We aren't responsible for the privacy practices of sites we don't operate, so we encourage you to review their policies separately.
We may update this policy from time to time. Any changes will be posted on this page with a new "last updated" date.
Questions about this policy or your information? Reach us at 10xservicesny@gmail.com or (716) 271-3132.
Last updated: September 2026
These terms govern your use of the 10x Property Services website and any lawn care, landscaping, hardscape or snow plowing services you book with us in the Buffalo, NY area, and any tree removal, tree trimming, stump grinding or land clearing services you book with us across Buffalo, Rochester and Syracuse, NY. By requesting a quote, booking a service or using this site, you agree to the terms below.
10x Property Services provides residential lawn mowing, landscaping, lawn renovation, hardscape (patios, fire pits, retaining walls, fences, decks, porches), tree service and seasonal snow plowing in the Buffalo, NY area, and tree removal, tree trimming, stump grinding and land clearing across the Buffalo, Rochester and Syracuse, NY areas. Specific availability can depend on property location, time of year and site conditions, and is confirmed at the time of your quote.
Estimates are free, based on the property details, photos and scope you provide, and on a site visit where applicable. A written estimate is valid for 30 days from the date issued. If actual site conditions or requested scope differ materially from what was quoted, we will discuss and confirm any price adjustment with you before continuing work.
Appointment windows are estimates, not guarantees. Weather, prior jobs and equipment needs can shift a crew's arrival time. You're responsible for making sure our crew has safe, clear access to the work area, including any gates, driveways or equipment paths discussed at the time of booking.
Larger installs (hardscaping, fences, decks, porches, land clearing) typically require a deposit before work is scheduled, with the balance due at completion, unless a financing plan or payment schedule has been agreed to in writing. Recurring services such as mowing and snow plowing are billed on the cycle stated in your service agreement. We accept the payment methods listed at booking; unpaid balances may be subject to a late fee and can pause scheduling of future work until resolved.
We ask for at least 24 hours' notice to cancel or reschedule a booked appointment. Late cancellations or a locked/inaccessible property at arrival may be treated as a completed visit for billing purposes, since a crew and equipment were already allocated to your job.
Please secure pets, move vehicles and personal items out of the work area, and flag any underground utilities, irrigation lines, invisible fencing or fragile landscaping features you'd like our crew to work around before we arrive.
Severe weather, unsafe ground conditions or safety concerns may require us to postpone or adjust a scheduled visit. For snow plowing, dispatch is prioritized by storm severity and route order rather than a fixed appointment time, consistent with the service agreement you receive at sign-up. Emergency tree service is dispatched 24/7, prioritized by hazard severity.
This website is for browsing our services and requesting quotes. You agree not to copy, scrape or republish site content, attempt to gain unauthorized access to our systems, or use the site for any unlawful purpose.
Hardscape installations (patios, walls, walkways, fences, decks) carry a two-year workmanship warranty from completion; plantings we install and water-plan carry a one-time, first-season replacement guarantee. These warranties cover our workmanship, not damage from misuse, third-party work, extreme weather, or pre-existing conditions on your property that were not part of the original scope. Our liability for any claim is limited to the amount paid for the service in question. 10x Property Services LLC is fully licensed and insured in New York State; certificates of insurance are available with any estimate on request.
If you share a mobile number and opt in, we may text you appointment reminders, crew arrival updates or storm/snow dispatch notices. Message and data rates may apply. You can opt out at any time by replying STOP, or by contacting us at 10xservicesny@gmail.com.
We may decline, pause or end service for reasons including crew safety, unsafe site conditions, non-payment, or conduct that makes it unreasonable for us to continue working at a property.
We may update these terms from time to time; the current version is always posted on this page with its last-updated date. Continued use of our services after an update means you accept the revised terms.
Questions about these terms? Reach us at 10xservicesny@gmail.com or (716) 271-3132.