Never. Every estimate is free, written, and delivered within 24 hours of our visit. The invoice matches the estimate; change orders only happen in writing, before we do the extra work.
Lot size, terrain and access drive the number on maintenance work. Scope and materials drive it on builds. Either way, you see the price before anything starts.
Yes, for projects over $2,500. Patios and decks typically start around $249 a month. Terms & Conditions apply, so check the Financing page for the details.
No. Most maintenance clients never see us in person. Gates get closed behind the crew and a completion photo lands in your inbox. Be home only if you want the walk-through.
Your route shifts a day, that's it. You get a text before the schedule changes, so you never have to chase us down for an update.
Buffalo plus Amherst, East Amherst, Getzville, Tonawanda, Cheektowaga, West Seneca, Orchard Park, Hamburg, Kenmore, Williamsville and Lancaster, and tree service further out across Rochester and Syracuse. Right on the edge of that list? Call us. Routes sometimes allow it anyway.
A flat seasonal rate covers November through March, with lots cleared before 6am on snowfall days. Residential and commercial properties both qualify, and de-icing or salting can be added on. Most years, contracts sell out by mid-October, so it pays to sign early.
Call (716) 271-3132 at any hour. A dispatcher answers 24/7, and for real hazards a crew typically rolls within the hour.
Fully licensed and insured, arborist work included. We'll hand over certificates on request with any estimate.
Weekly during peak growth season, roughly May through June, then bi-weekly is usually plenty into fall. We'll suggest a rhythm after the first visit, and you can adjust it any time.
Every single visit. Clippings get blown off driveways, walks and patios before the crew leaves, so there's nothing left for you to sweep up.
Absolutely. Most weekly clients bundle mowing with trim work and seasonal cleanups on the same visit or route day, and it usually saves them money.
Sod gives you an instant lawn the day we finish, though it costs more. Hydroseeding costs less and fills in over a few weeks. Both get prepped and graded the same way underneath, so the end result holds up the same.
Early fall or spring. Zone 6 temperatures and rainfall give new grass or sod the best shot at rooting in before summer heat or winter cold sets in.
Yes. New plantings and sod carry a one season guarantee as long as our watering guidance gets followed.
It depends on size, height and the specific municipality involved. We check local permitting as part of every hardscape estimate and pull permits ourselves when they're required.
A standard patio or fence usually takes two to five days once materials are on site. Larger decks or multi-feature hardscape projects run one to two weeks. Either way, your written estimate includes a real completion date.
Every paver, patio, retaining wall and deck build we complete carries a two-year workmanship warranty, in writing.
Our emergency crew averages under 60 minutes for real hazards, whether that's a limb on a roof, a trunk across a driveway, or anything else blocking access. A dispatcher answers 24/7. Never a voicemail.
Yes. Seasonal contracts cover plowing plus de-icing and rock salt or brine for driveways and commercial lots alike. We don't handle roof snow removal or ice dam removal.
Call us right away and keep everyone clear of the area until we arrive. Any time a line is involved, we coordinate with the utility company before a single cut is made.
Didn't find your question? Ask us directly. A real person answers during business hours.